HOME MEMBERSHIPS
Need Help Fast? Become a Ping Us Member.
Your Personal IT Department — On Call When You Need Us
$25/month • One included Home Tech hour each month
Ping Us Home — $25/month
One free Home Tech hour every month, ASAP priority response, priority dispatch, priority remote help, and a basic member device and service history for more contextual support. After the included hour, additional time stays at $6.25 per 15 minutes / $25 per hour. Diagnosis is included — never a separate fee.
Access and priority, without complicated pricing.
Members get one included Home Tech hour every month, ASAP priority response, priority dispatch, and priority remote help. We keep basic notes about commonly used devices and past Ping Us service when available, so repeat issues can be handled with context — not monitoring. Existing appointments are never interrupted, and no specific response time is guaranteed.
After the included monthly hour: $6.25 per additional 15 minutes / $25 per hour. Diagnosis is included at no extra charge.
Want priority help? Get one included hour each month and priority access when you need us.
Join Ping Us Home — $25/Month